Account Management Specialist
Role overview
Are you passionate about building strong client relationships, driving growth, and creating an exceptional customer experience ? PetroApp is looking for an Account Management Specialist to join our growing team! 💙 🎯 What You’ll Do • Manage and maintain strong relationships with existing clients. • Act as the main point of contact and ensure a positive customer experience. • Understand client needs and recommend suitable PetroApp products and services. • Identify and maximize upselling and cross-selling opportunities . • Achieve monthly account management and sales targets. • Follow up on client requests, issues, and escalations to ensure timely resolution. • Coordinate with internal teams to address client requirements. • Monitor account performance, customer satisfaction, and retention. • Maintain accurate and up-to-date client information and records. • Prepare regular reports on account performance and sales activities. • Proactively identify opportunities to increase client engagement and revenue.
Requirements • Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field . • 2–4 years of experience in Account Management, Customer Success, Sales, or a related role. • Proven experience in client relationship management and achieving sales targets . • Strong understanding of upselling and cross-selling techniques . • Excellent communication, negotiation, and presentation skills. • Strong customer-service and relationship-building skills. • Good analytical and problem-solving abilities. • Target-oriented with strong follow-up and organizational skills. • Ability to manage multiple accounts and priorities simultaneously. • Proficiency in MS Office, especially Excel . • Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses is a plus. 📩 Interested in joining PetroApp? Apply now and take the next step in your career with us!
Benefits • Competitive salary & benefits • Medical insurance • Social insurance • Performance-based incentives • Learning & development opportunities • Career growth and internal mobility • Collaborative and supportive work environment • Exposure to a fast-growing technology and fleet management business • Opportunities to work with diverse B2B clients and cross-functional teams
